Long ago, MSPs started with a “break-fix” model. Essentially, businesses paid a monthly retainer to keep a computer technician on standby in case of an emergency. This approach resulted in extended downtime, expired antivirus protection, outdated software, and lost opportunity.
Today, businesses contract with MSPs to monitor their technology 24/7/365, to anticipate and prevent problems, and to resolve any issues that arise.
By using Managed Services, businesses can refocus their internal resources on strategic initiatives, stay ahead of potential data leaks or downtime, and make use of a highly skilled technology team.